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Privacy Policy 

BLACOON Retreats AS
Erik Puzig
Rondanevegen 518
2670 Otta, Norway

Phone: +47 90 91 10 30
Email: retreats@blacoon.com

Organization number: 934054806 MVA
 

1. Introduction

BLACOON Retreats AS takes the protection of your personal data seriously and processes it in accordance with the Norwegian Personal Data Act (Personopplysningsloven) and the EU General Data Protection Regulation (GDPR).

This Privacy Policy explains which personal data we collect, how we use it, and what rights you have as a data subject.
 

2. What data do we collect?

We only process personal data that is necessary to provide our services, including:

  • Contact details (name, address, phone number, email address)

  • Booking details (dates, accommodation, payment information)

  • Communication data (emails, phone calls, messages)

  • Additional information that you voluntarily provide to us
     

3. Purpose of processing

Personal data is processed for the following purposes:

  • Managing and processing your booking and providing the requested services

  • Communicating with you regarding your booking or inquiry

  • Compliance with legal obligations such as accounting and tax regulations

  • Marketing purposes, where consent has been given

  • Improving our services and our website
     

4. Legal basis for processing

The processing of personal data is based on:

  • Performance of a contract (Art. 6(1)(b) GDPR)

  • Compliance with legal obligations (Art. 6(1)(c) GDPR)

  • Consent (Art. 6(1)(a) GDPR), where applicable

  • Legitimate interests (Art. 6(1)(f) GDPR), such as website analytics and marketing
     

5. Sharing data with third parties

We only share personal data with third parties when it is necessary to fulfill a contract or when required by law.

Our partners are obligated to treat all data confidentially and process it only according to our instructions.
 

6. Data retention

Personal data is stored only as long as necessary for the purposes for which it was collected or as required by legal retention obligations.
 

7. Your rights

You have the right to:

  • Access the personal data stored about you

  • Request correction of inaccurate data

  • Request deletion or restriction of processing

  • Object to processing based on legitimate interests

  • Data portability

  • Withdraw consent at any time

  • File a complaint with a supervisory authority
     

8. Contact

If you have questions regarding data protection or wish to exercise your rights, please contact us:

BLACOON Retreats AS
Email: retreats@blacoon.com
Phone: +47 90 91 10 30

Last updated: June 2025

In the high season, from April 1st to August 31st, our reception

is open daily from 11:00 a.m. to 7:00 p.m.
Outside these hours, we are available for you around the clock via email.

Please note that during the low season, from September 1st to March 31st, our reception is not staffed continuously.
If you have booked a room, I kindly ask you to let me know by phone or email at what time you would like to check in before your arrival.

Send me an email to : heartbreak@blacoon.com

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© 2024 by Heartbreak Hotel

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