Data Protection
1. Introduction
2. Data Controller
The entity responsible for the collection, processing, and use of your personal data is:
BLACOON RETREATS AS
Managing Director: Erik Puzig
Address: Rondanevegen 518, 2670 Otta, Norway
Phone: +47 98 67 12 77
Email: retreats@blacoon.com
Organization Number: 934054806
3.Collection and Processing of Personal Data
We collect and process personal data exclusively within the framework of legal regulations. The categories of data affected include:
Contact details (e.g., name, address, email, phone number)
Payment information (e.g., for orders in the Support Shop)
Usage data (e.g., visited pages, IP address, browser type)
Communication data (e.g., inquiries via email or phone)
4. Purpose of Data Processing
We use your personal data for the following purposes:
Processing of orders and donations
Provision of services and customer service
User account management
Fulfillment of legal obligations
Analysis and improvement of our services
5. Legal Basis for Processing
The processing of your personal data is based on the following legal grounds:
Performance of a contract (Art. 6 para. 1 lit. b GDPR)
Fulfillment of legal obligations (Art. 6 para. 1 lit. c GDPR)
Legitimate interest (Art. 6 para. 1 lit. f GDPR)
Consent (Art. 6 para. 1 lit. a GDPR, if required)
6. Disclosure of Data to Third Parties
We only share your data if this is necessary for the performance of the contract or if there is a legal obligation to do so. Service providers acting on our behalf (e.g., payment providers, shipping companies) only receive the necessary data and are contractually obligated to comply with data protection regulations
7. Data Retention and Deletion
Your personal datYour personal data will only be stored for as long as it is necessary for the respective processing purposes or as required by law. After the retention period expires, the data will be deleted or anonymized.a will only be stored as long as it is necessary for the respective processing purposes or as required by legal retention obligations. After the retention period has expired, the data will be deleted or anonymized.
8. Your Rights
You have the following rights under the GDPR and Norwegian data protection law:
Right to information about stored data (Art. 15 GDPR)
Right to rectification of inaccurate data (Art. 16 GDPR)
Right to erasure (“right to be forgotten”, Art. 17 GDPR)
Right to restriction of processing (Art. 18 GDPR)
Right to data portability (Art. 20 GDPR)
Right to object to processing (Art. 21 GDPR)
To exercise these rights, please contact us using the contact details provided above.
9. Data Security
10. Changes to the Privacy Policy
We reserve the right to update this privacy policy as needed. The most current version can be found on our website.
As of February 30, 2025